Good place to work - Customer Support Engineer Imprivata Employee Review

4.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Team and reporting manager is supporting

Cons

Stressful environment and very fast paced. Can be overwhelming at times.

avatar
Imprivata Response
3y
Thank you for your feedback. We're glad you feel supported in your role. We strive to provide resources to each team so that employees have an appropriate work-life balance. Feel free to follow up with your HR business partner if you have additional concerns.

Explore other reviews about Imprivata

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Imprivata was a great company to work for and they really focus on employee experience.

Cons

Was laid off during COVID unfortunately.

2
avatar
Imprivata Response
7mo
Thank you for sharing your experience! We're thrilled to hear you enjoyed the culture and our focus on employee experience.
1.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New CEO is smart, capable, and doing a good job Benefits were good Catered lunch in the office each Wednesday

Cons

Toxic middle management - yelling, tantrums, and retaliation on top of extreme incompetence. Managers fail to lead and are essentially micromanagers of tasks. They create meaningless work, stress out about it, and fail to validate the business need at any point in the process. When you suggest and deliver something of actual value, you will receive no credit. Honestly this was the worst experience of my entire professional career and I’ve never been so thankful to leave an organization.

avatar
Imprivata Response
1mo
Thank you for your feedback. We are sorry to hear your experience did not reflect the environment we aim to create. We take concerns about management behavior and workplace culture seriously and are committed to ensuring employees feel respected, supported, and recognized. We continue to invest in manager development and accountability, and we use feedback like this to drive improvement. We appreciate you sharing your perspective and wish you the best moving forward.
See reviews by: Helpful|Rating|Date|All