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      Imprivata

      Engaged Employer

      Imprivata reviews

      KPIs on a Saturday - ISR- Inside Sales Representative Imprivata Employee Review

      2.0
      Jul 29, 2023
      Isr- inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Increasingly less. Direct manager is ok, people are helpful.

      Cons

      Mishandling acquisitions and seemingly blaming on reps. All focus is on our metrics, calls, etc. Getting reports sent on weekends about our activities. Micromanagement getting worse. Head of sales is a carnival barker with no real substance, just a lot of energy and great buzzwords.

      avatar
      Imprivata Response
      2y
      Thank you for the feedback. Metrics on activity are an important aspect of sales, they always have been, and KPIs are not intended to make reps feel micromanaged. Reports from Salesforce and other tools, keep both the manager and reps apprised of daily activities. Reports sent on Saturday were due to the auto setting, which was addressed and corrected to avoid any reporting over the weekend.

      Explore other reviews about Imprivata

      5.0
      Nov 4, 2025
      Client support intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Imprivata was a great company to work for and they really focus on employee experience.

      Cons

      Was laid off during COVID unfortunately.

      2
      avatar
      Imprivata Response
      7mo
      Thank you for sharing your experience! We're thrilled to hear you enjoyed the culture and our focus on employee experience.
      1.0
      May 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      New CEO is smart, capable, and doing a good job Benefits were good Catered lunch in the office each Wednesday

      Cons

      Toxic middle management - yelling, tantrums, and retaliation on top of extreme incompetence. Managers fail to lead and are essentially micromanagers of tasks. They create meaningless work, stress out about it, and fail to validate the business need at any point in the process. When you suggest and deliver something of actual value, you will receive no credit. Honestly this was the worst experience of my entire professional career and I’ve never been so thankful to leave an organization.

      1
      avatar
      Imprivata Response
      1mo
      Thank you for your feedback. We are sorry to hear your experience did not reflect the environment we aim to create. We take concerns about management behavior and workplace culture seriously and are committed to ensuring employees feel respected, supported, and recognized. We continue to invest in manager development and accountability, and we use feedback like this to drive improvement. We appreciate you sharing your perspective and wish you the best moving forward.
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