Favoritism - Associate In-N-Out Burger Employee Review

2.0
Mar 14, 2017
Recommend
CEO approval
Business Outlook

Pros

-good pay -teaches you to work hard and work quickly -customer service skills -free meal every shift -getting to interacting with customers and hopefully make their day is awesome! -some managers are really cool and neutral.

Cons

-FAVORITISM -I would really rather move up because of hard work and not kissing butt. -higher levels are really rude to lower levels. -poor training process. On several occasions I've felt stupid for not knowing something I was never taught. -If you're not a manager favorite they will not let you learn train in new positions. -if you're not a favorite, you're easily forgotten and tossed to the side. -no one takes the time to train you even when you ask and even when it's not busy. -sometimes the stress is overwhelming. There are really bad days when a lot will go wrong and frustrate you. Impatient managers do not help. -when you do something wrong sometimes it's humiliating when it really shouldn't be. -the managers are not supportive/encouraging and get mad at the weirdest/stupidest things. I was once taken out of a position because I didn't have my button in the right place on my shirt. -managers can be really mean. I was once actually called a hot mess because I made a mistake, became frustrated and cried. I found this completely inappropriate. -little to no recognition for hard work when you're not a favorite. I'm sure there's more I'm forgetting. Honestly it really all just depends on you and the store you work for. Sometimes it works out and sometimes it doesn't. I know some people ABSOLUTELY LOVE IT. I had a pretty bad experience. I'd recommend trying it out because of the awesome benefits and the skills you acquire.

Explore other reviews about In-N-Out Burger

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

great work environment, fast paced, time goes by fast

Cons

not many cons, was there for 6 years and enjoyed it

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

In-N-Out Burger is largely a company that is exactly what they appear to be. Truly committed to superior product quality and incredible customer service. While there are always some low performers/bad eggs in any company, it is few and far between at INO. It is a company where performance is acknowledged and rewarded, and the company is phenomenally supportive and spends a lot of money to reward performance (trips around the world for hitting goals, etc. INO pays incredible wages and gives you ample opportunity to make more money and achieve trips and such by hitting your goals. Because they pay so well across the board, if you are a store manager you tend to have the pick of the best applicants, as you're not paying anything close to minimum wage.

Cons

Schedule can be a bit demanding at times if you're in Management, but you are handsomely compensated. If you get under a Manager or Divisional Manager who isn't fair or seems unreasonable, that can be a challenge to navigate. Fortunately, these people are few and far between, and HR is very fair and will go to bat for you if needed,

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