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      In-N-Out Burger

      Engaged Employer

      In-N-Out Burger reviews

      Fully Certified Level 7 - All Star Trainer - Anonymous employee In-N-Out Burger Employee Review

      4.0
      Apr 11, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours, good pay and benefits, coworkers can become like family, opportunity for advancement

      Cons

      If you don't mind your life being ruled by the arrow, it's great. If you want to be a higher level and do something as simple as go to the doctor, you need to request that off at least a month in advance and pray you get the time off, otherwise some 16 year old kid can just call out and you are screwed. There is overtime - without any warning. You'll think you have only 10 minutes left on your shift, but then the shift manager TELLS you that you'll be staying longer and no, they don't know how much longer. Also, the customer is right...to an extent. Customers are allowed to do and say whatever they want to you and if you even defend yourself, you WILL BE FIRED. I have seen a customer SPIT on an associate and the associate just had to stand there and take it and APOLOGIZE TO THE CUSTOMER.

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      5.0
      Jun 29, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful company. Great leadership. Growth potential.

      Cons

      Wonderful company to work for. No cons.

      5.0
      Jun 18, 2026
      Director of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      In-N-Out Burger is largely a company that is exactly what they appear to be. Truly committed to superior product quality and incredible customer service. While there are always some low performers/bad eggs in any company, it is few and far between at INO. It is a company where performance is acknowledged and rewarded, and the company is phenomenally supportive and spends a lot of money to reward performance (trips around the world for hitting goals, etc. INO pays incredible wages and gives you ample opportunity to make more money and achieve trips and such by hitting your goals. Because they pay so well across the board, if you are a store manager you tend to have the pick of the best applicants, as you're not paying anything close to minimum wage.

      Cons

      Schedule can be a bit demanding at times if you're in Management, but you are handsomely compensated. If you get under a Manager or Divisional Manager who isn't fair or seems unreasonable, that can be a challenge to navigate. Fortunately, these people are few and far between, and HR is very fair and will go to bat for you if needed,

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