2.0
Dec 8, 2016
Former employee
Portland, OR
Recommend
CEO approval
Business Outlook
Pros
My Schedule was flexible within reason and the hours did not falter. Other staff is readily available for assistance, you will never be high and dry.
Cons
The management is very afraid of clients and allows them to break policy with little or no resistance leaving the agents looking pretty bad. Upper management pays little attention to this department and employees are often forced into doing the work of their superiors, it is actually somewhat of a company policy. You will be told about amazing opportunities and promised quick advancement however that is a fallacy, if you are good at your job you will be ignored and overlooked for promotion.