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      Included Health

      Engaged Employer

      Included Health reviews

      Company for adults - Anonymous employee Included Health Employee Review

      5.0
      Mar 13, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked for a bunch of different startups. GR is a place for adults -- which is good/bad depending on your worldview. I like: - good, market-based compensation scheme - friendly people who are focused on the work and their teams - no company hijinx or games - an amazing mission that people preach and bring to life with things like patients and docutors coming to our meetings - solid and improving leadership (more on this later) - unlimited vacation - clear and consistent feedback (I have heard this may not be as good on other teams) - CEO talks very directly and openly at company meetings and in the coffee room when I see him - this is also the best place I have ever seen for women. Period. I just learned that more than half of our leadership and company are women.

      Cons

      - like I saiid, it's for adults. So no keg parties or stairway trysts here. Good for me but it doesn't have that slightly manic drive that some people love. - as others have commented, there's a mixed bag on role changes. I have seen a lot of people (including members of exec staff) get promoted all the way up from lower roles but the company still isn't big enough to have great roles for everybody to grow into. I think they could do a better job talking to people about that. - it's healthcare, which carries extra responsibilities -- lots of extra process and security here - I would like managers to more more consistently encourage vacation across teams

      avatar
      Included Health Response
      9y
      Very helpful feedback; thank you for taking the time and thought. Feedback continues to be a key focus -- please don't hesitate to share with other teams what you find to be working (or not). We can always use more feedback on how we're doing on, well, feedback! With our new SVP of Employee Experience, we'll soon be engaging in a talent planning process to address some of the "mixed bag" issues you cite. I agree we could do a better job of talking about career path-ing, including helping folks understand that there's many forms this can take. Again, thanks for the constructive insights, and just let me know if ever you want to discuss further live.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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