Impatiently breaking the status quo in American health care - National Sales Director Included Health Employee Review

5.0
Apr 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Really smart people who build great products and get stuff done. Truly collaborative environment - you don't get ahead here by stepping on others. Strong guiding principles and a point of view on what needs to happen to reshape American health care, balanced with a healthy dose of humility about exactly how that gets done. Willingness to invest in large and promising new markets that may not have a short term payoff. Aggressive, customer-driven roadmap that is going to take the company to new heights. All employees are option-holders, so it's easy to act as owners.

Cons

If you're thinking of joining Grand Rounds, you need to take a read of your own barometer and comfort for change. This is a dynamic place and things don't stay still for very long. If you don't like change, probably better to look for a stodgy incumbent player.

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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