We've built something special that I don't want to leave - Anonymous employee Included Health Employee Review

5.0
Dec 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Continuous improvement: we strive to keep building and are delivering something that much more comprehensive than what we offered when I joined Grand Rounds. Because of this there's always more to learn and room to grow. Patient-centric: At times I've taken this for granted because it is such an automatic way of doing things at Grand Rounds but it's actually taken great effort in how we hire and how we build things to preserve this. Leadership: I like our leaders and want to deliver for them. I'm also proud of how they represent our organization in the market, which is extremely important to me. Inclusive culture: I've never worked at a place that is so inclusive in every sense of the word. I'm a remote employee and feel that the company makes an effort to make me feel included, and in turn, I make an effort to be a part of things too.

Cons

I think we've hired a whole bunch of people who want to be perfect and want to deliver and this is mostly a really good thing. We work hard and thoughtfully and are proud of our work. I think we can do a better job of normalizing talking about what we're not perfect at just yet and where we want to improve.

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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