It’s a call center - Care Coordinator Included Health Employee Review

First, thank you for taking the time to write a review. Your feedback is important to us and we want to address your concerns. Grand Rounds helps millions of people get the best care and we want our employees to be primary beneficiaries of our products and services. Our changes to our 2020 healthcare plans are designed to support our employees and their beneficiaries to benefit fully from our products, free of charge. Please reach out to me via email if you have specific areas of benefits concern; I'd love to hear what it is and to share that feedback with our employee experience team. Burnout in our working world today is real and we take this seriously. While we’re growing fast, we’re continuing to take steps to support this growth in more scalable and sustainable ways by adding new skills and resources to the team and improving our tools and processes. Our paid vacation, volunteering time off, our Blueboard experience awards and team offsites also aim to help our team members rest, reset and refocus their energy. Again, please share other ideas you have with me and I'll see what's possible. We appreciate all that you do here and we hope this response has helped. --Danielle Snow, SVP Patient Care