Good start, poor finish - Call Center Manager Included Health Employee Review

Flexible schedule and lots of benefits.

I don't have any cons.

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.