Love my job! - Anonymous employee Included Health Employee Review
5.0
Jan 20, 2023
Anonymous employee
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
collaborative team, ability to work remote/hybrid, mission driven organization
Cons
fast paced (not a bad thing but nice to have an occasional breather); more events where we can meet colleagues from across the country, more quality swag - I want to advertise our company in apparel form :-)
Included Health Response
3y
Thanks for your review and for highlighting the flexibility and mission-driven culture you've experienced at Included Health! We are grateful for all you do.
A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills.
There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.
Cons
Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience!
There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri.
Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER
2
Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.