The jobe gets to be done - Care Coordinator Included Health Employee Review

3.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

you learn, but the knowledge is not always accessible to accomplish, and the training is not really defined.

Cons

not sure which community os insured you're going to serve after a while as you get changed continuously from pod to pod

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Included Health Response
2y
Thank you for sharing this feedback. We encourage you to reach out to your Manager or Talent Partner to discuss your particular role and movement within the team, so they can provide customized support.

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
4w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Cons

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

1
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Included Health Response
3d
Thank you for your candid feedback. We take all feedback seriously and acknowledge the importance of addressing the challenges you highlighted. Thanks for all you contributed as part of the team.
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