Unsupportive - Anonymous employee Included Health Employee Review
2.0
Apr 4, 2024
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Decent compensation for WFH needs - e.g., internet/phone
Support team was very helpful
Cons
Limited communication
Poor management
A good amount of technological issues with the app/old technology/counterintuitive fixes
Feel like a rat in a wheel with a timer
Included Health Response
2y
Thank you for your feedback - we take these frustrations seriously and will share them with leadership who is committed to improvement in these areas.
Really strong ICs and front line managers.
Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.
Cons
Chaotic leadership making poor choices with unnecessary reorgs and bad communication.
The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation.
On call was noisy and frequently woke people up in the middle of the night.
Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.
Included Health Response
1d
Thank you for your candid feedback. We take all feedback seriously and acknowledge the importance of addressing the challenges you highlighted. Thanks for all you contributed as part of the team.