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      Included Health

      Engaged Employer

      Included Health reviews

      Slightly Amazing!! - Anonymous employee Included Health Employee Review

      5.0
      Dec 4, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Grand Rounds is a company that truly cares about their employees. While the motto work hard, play hard holds true with this company..it's because they demand nothing but the best for their patients. Their first value is "Patients Come First" and to fulfill that value they provide a very rewarding work environment to uphold it. Many employers do not understand that to provide the best service to your customers that it starts with your employees, but this company gets it!!

      Cons

      Long hours can be a norm to get things done.

      avatar
      Included Health Response
      10y
      Thanks for the feedback! You've hit on something I firmly believe in: if you want the customer, and in our case, the patient to have an exceptional experience, it starts with a great team and environment. I'm glad you're here, and I hope you find plenty of time for playing hard AND for rest and restoration too. Which is another key issue you hit on: maintaining balance so we can all be at our best as we help patients navigate through tough health care challenges. I welcome any thoughts you have here.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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