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      Included Health

      Engaged Employer

      Included Health reviews

      Org charts are constantly shifting - Anonymous employee Included Health Employee Review

      1.0
      Jul 20, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, remote first workplace

      Cons

      Organizational changes, constant layoffs, people are always fearing they will lose their jobs. Overworked. There’s never enough time to do all the work that’s needed or requested. Clients are given a lot of leeway which means we are constantly changing things on the shortest deadlines. Leaders feel disingenuous and at the end of the day, only seem to care about what you can do to make them look good to their boss and what’s best for your career. Oh also career growth? Basically nonexistent. They promise things. But managers are waiting for you to quit. Nepotism is abound. Beware. Please save your sanity.

      avatar
      Included Health Response
      9mo
      The experience you've described is not the one we want for our team members. We take your comments on change, bandwidth, and leadership seriously and are committed to fostering a culture of trust and collaboration. Your Manager or Talent Partner is available to provide support, and we encourage you to speak with them about this.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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