2.0
Apr 28, 2016
Former employee, more than 5 years
Phila, PA
Recommend
CEO approval
Business Outlook
Pros
paid time off, 401k. above minimum wage salary, paid job training.
Cons
Feel like a robot on the phones. back to back calls, no time off the phone. stressful, screaming and yelling customers, Highhly micro managed environment. they will look for u in the bathroom. furthermore, management policies and incompetent, reactive environment causes more customer service nightmare thus resulting in higher call volumes.