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Independence Blue Cross

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Customer Service - Provider Eligibility Representative Independence Blue Cross Employee Review

3.0
Jul 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent customer service skills able to multi task, office skills micro soft word excel outlook express fiing typing 40wpm, scanning fax in and outbound calls detail with problem solving with solutions, motivated for chalenges, flexibile confident and committed to the workforce to follow company policy and complete job task in timely manner great listening skills enjoy constant human interaction support that equals satisfaction that comes from helping others

Cons

not being able to advance within company or cross traine to do different tasks that will be useful for the company and allow me be more skillful and face challenges that might come my way when doing a task

Explore other reviews about Independence Blue Cross

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/life balance Leadership Good benefits Opportunity for growth

Cons

Understaffed teams Pay/salary Dental insurance is not great

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work, flexible schedules, great PTO

Cons

The jobs are very underpaid and management can be unprofessional

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