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      Independence Blue Cross

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      Independence Blue Cross reviews

      Mediocre - Call Center Representative Independence Blue Cross Employee Review

      3.0
      Apr 20, 2019
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not hard work overall, a nice job for college students as far as the past goes

      Cons

      Long hours on the phone, dealing with irate customers. Sometimes upper level management never fixed ongoing complaints with the customers.

      Explore other reviews about Independence Blue Cross

      5.0
      Jan 2, 2026
      Pharmacy coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance Leadership Good benefits Opportunity for growth

      Cons

      Understaffed teams Pay/salary Dental insurance is not great

      3.0
      Jul 3, 2026
      Senior collections analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work, flexible schedules, great PTO

      Cons

      The jobs are very underpaid and management can be unprofessional

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