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      Independence Blue Cross

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      Independence Blue Cross reviews

      Ok - Customer Service Representative Independence Blue Cross Employee Review

      3.0
      Jan 2, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gym, Center City, benefits, career opportunities, Casual dress during holiday season and on Fridays

      Cons

      Micro managed, timed bathroom breaks, too many scripts to read, QA dept very strict

      Explore other reviews about Independence Blue Cross

      5.0
      Jan 2, 2026
      Pharmacy coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance Leadership Good benefits Opportunity for growth

      Cons

      Understaffed teams Pay/salary Dental insurance is not great

      3.0
      Jul 3, 2026
      Senior collections analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work, flexible schedules, great PTO

      Cons

      The jobs are very underpaid and management can be unprofessional

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