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      Independence Blue Cross

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      Independence Blue Cross reviews

      CSR Remote - Customer Service Representative Independence Blue Cross Employee Review

      3.0
      Dec 26, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, remote, benefits, nothing else /please read review before applying at IBC any CSR position /it just pays the bill and obtain some skills to move on elsewhere

      Cons

      no transparency, block holidays, late nights, poor training /please read review before applying for CSR positions

      Explore other reviews about Independence Blue Cross

      5.0
      Jan 2, 2026
      Pharmacy coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance Leadership Good benefits Opportunity for growth

      Cons

      Understaffed teams Pay/salary Dental insurance is not great

      3.0
      Jul 3, 2026
      Senior collections analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work, flexible schedules, great PTO

      Cons

      The jobs are very underpaid and management can be unprofessional

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