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      Independence Blue Cross

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      Independence Blue Cross reviews

      Easy going environment with deadlines - Member Service Representative Independence Blue Cross Employee Review

      3.0
      Nov 12, 2023
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members were friendly and helpful. Team leads and management was very knowledgeable.

      Cons

      Call volume is high and there are a lot of policies to follow

      Explore other reviews about Independence Blue Cross

      5.0
      Jan 2, 2026
      Pharmacy coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance Leadership Good benefits Opportunity for growth

      Cons

      Understaffed teams Pay/salary Dental insurance is not great

      3.0
      Jul 3, 2026
      Senior collections analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work, flexible schedules, great PTO

      Cons

      The jobs are very underpaid and management can be unprofessional

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