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Independence Village

Engaged Employer

PAY IT FORWARD! - Housekeeper Independence Village Employee Review

2.0
Aug 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Work with a great group of people who all take their job seriously to make this the best facility that we can for our residents. Extremely rewarding knowing that the residents appreciate everything we do for them. Also have a wonderful leader to help make work/home life combine easily.

Cons

The biggest problem here, at least for lower level positions, is the wage. Most of the employees at this facility have been here 5+ years and make an extremely low wage. Its not even a living wage in my opinion and definitely not competitive compared with other companies. We had a meeting over 6 months ago, where several of us expressed this, and was told it would be looked into. Haven't received any feedback since. I understand that our wages are not based on tenure but generally the reason that people stay at a job is because they expect to advance eventually. Our wages are not adjusted when minimum wage rises. Therefore we stay stuck at just above minimum wage forever!??! This company is wanting “1440” employees which we all continue to be for our residents, but sometimes when all you can think of all day is if you will have enough gas to get to work the rest of the week or what you’re going to feed your children for dinner because you have no money, it makes it hard to be “1440” for this company. We’re told that we’re appreciated and this facility couldn't run without us but our paychecks show that to be false. I feel that great employees are underpaid, Also, everyone working here are supposed to be treated equally?? Can you please explain to me then, who and how its determined which employees pay for their carport and which don’t?!?

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Independence Village Response
9y
Thank you for taking time to leave a review. We agree, one of our greatest rewards comes from knowing that we can make a difference in our resident’s lives and that they appreciate us. We thank you for having the courage to express your concerns over wages and wage increases, this feedback is taken seriously. We will continue to review our wage rates, benefits and perks as a whole so we can stay competitive in the industry. We encourage you to enjoy all the benefits and perks that are available to you, feel free to reach out Pam at 810-220-2655 and we can supply you with a guide or walk through benefits with you. Thank you for bringing the carport rental question to our attention, it sounds like we need a better system in place to monitor who is parking there, which we will work on! We appreciate you letting us know the areas we can take a deeper look at so that we can continue to grow and provide a great experience for all our employees.

Explore other reviews about Independence Village

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the residents! Staff is great to work with.

Cons

Sometimes not enough hours in the day

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Independence Village Response
3w
Hello, Thank you for sharing your experience. It's wonderful to hear that the relationships you've built with residents and coworkers have made your time here so meaningful. Thank you for taking the time to leave a review and share your thoughts. We understand that the pace of work can vary from day to day, and we appreciate you taking a moment to share your thoughts. Your feedback and encouragement are valued.
5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I love my job, the hours are great, my boss Kyla and Kelli are the best to work for. Residents are polite at times

Cons

not much to be concerned about. the residents and phones calls can be a little changeling at times., but all works out.

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Independence Village Response
3w
Hello, Thanks for sharing your thoughts. It’s great to hear you’re enjoying your role and feel positive about the people you work with, including leadership and residents. We understand there can be moments when things feel a bit stretched, especially with competing demands throughout the day, and we appreciate your patience and effort in those times! We’re glad to hear overall things are going well, and we appreciate you taking the time to leave a review!
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