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Independence Village

Engaged Employer

Management Needs help. - Resident Assistant Independence Village Employee Review

2.0
Sep 23, 2021
Recommend
CEO approval
Business Outlook

Pros

I mean...I like that's its a nice scheduled job.

Cons

SHORT STAFFED. We can't get people to stay for more then a week, let alone 3 days. The work is to overwhelming! We have needy families who don't understand how much we try to make it work in our condition. Our staff who are "Team Players" are not- they pick and choice WHO they want to help out. Somedays are worse than other because we get agencies who slack off and don't do their jobs correctly. Days when we DON'T have regular staff we have 2 floors we have to manage, meaning pass medication on another floor on top of our own floor we have care on+mediction. - it's impossible! Our boss does not take into consideration that we're one person doing other peoples job. She does not listen to our needs and concerns, but insteads makes it our faults that we aren't doing it the right way. ITS ALL ABOUT THE FAMILIES AND MONEY. But we still manage to come to work underpaid, unappreciated and short staffed because we need a job. The corporate needs to hire more staff so we aren't going under anymore. If we had solid hard, team players to come work with us the job would become so much easier!

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Independence Village Response
4y
Hello, Thank you for your feedback. The pandemic has presented unique challenges regarding staffing, and we are all feeling the frustrations of the crisis. With that being said, we have a dedicated recruiting team that is working hard to fill roles with committed individuals. We appreciate your commitment to serving our wonderful residents and encourage you to take advantage of our employee referral program, which has financial incentives for both you and someone you refer for employment. Each employee has raise opportunities that they can discuss directly with their leader. If you would like to further discuss the details of your review or have any other suggestions, please reach out to Pam Hayes at (810) 220-2655. Thank you.

Explore other reviews about Independence Village

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the residents! Staff is great to work with.

Cons

Sometimes not enough hours in the day

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Independence Village Response
3w
Hello, Thank you for sharing your experience. It's wonderful to hear that the relationships you've built with residents and coworkers have made your time here so meaningful. Thank you for taking the time to leave a review and share your thoughts. We understand that the pace of work can vary from day to day, and we appreciate you taking a moment to share your thoughts. Your feedback and encouragement are valued.
5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I love my job, the hours are great, my boss Kyla and Kelli are the best to work for. Residents are polite at times

Cons

not much to be concerned about. the residents and phones calls can be a little changeling at times., but all works out.

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Independence Village Response
3w
Hello, Thanks for sharing your thoughts. It’s great to hear you’re enjoying your role and feel positive about the people you work with, including leadership and residents. We understand there can be moments when things feel a bit stretched, especially with competing demands throughout the day, and we appreciate your patience and effort in those times! We’re glad to hear overall things are going well, and we appreciate you taking the time to leave a review!
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