Is Independence Village a good company to work for?

Independence Village has an overall rating of 4.8 out of 5, based on over 452 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Independence Village to a friend and 95% have a positive outlook for the business. The best reviews about Independence Village have been left by employees working as Executive Director , Front Desk Receptionist and Wellness Director .

Does Independence Village pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Village employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Independence Village. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Independence Village?

95% of Independence Village employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Village 4.5 out of 5 for work life balance, 4.8 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at Independence Village?

Executive Director (18) , Server (17) , Front Desk Receptionist (16) , Wellness Director (16) , Housekeeper (14) , Life Enrichment Assistant (14) , Resident Assistant (10) , Life Enrichment Director (9) , Receptionist (9) , Certified Nursing Assistant CNA (8) , Executive Chef (8) , Food Server (8) , Community Specialist (7) , Lead Receptionist (7) , Cook (6)

What are the pros of working at Independence Village according to real employee reviews?

"staff is great and friendly" ((in 35 reviews)); "Great management" ((in 19 reviews)); "Great people to work for and with." ((in 18 reviews)); "The residents are amazing and I love interacting with them everyday" ((in 18 reviews)); "Positive employee first culture." ((in 10 reviews))

What are the cons of working at Independence Village according to real employee reviews?

"Pay is low compared to competitors at other retirement communities" ((in 18 reviews)); "Communication can be lacking and confusing at times." ((in 7 reviews))

What are the top reviewed Independence Village locations?

Plymouth , White Lake , Grand Ledge , Oxford , Midland , Frankenmuth , Petoskey , Avon Lake , Aurora , Brighton , Ames , Columbus , Indianapolis , Zionsville , Fishers , Ankeny , Detroit , Pella , Milford , Saginaw , Avon , Noblesville , Des Moines , Waukee , Howell , Madison Heights , Northville , Walled Lake , Waterford , Michigan Center

Skip to content Skip to footer

Notifications

Independence Village

Independence Village reviews

Great place to work and grow - House Regional Manager Independence Village Employee Review

5.0

Nov 12, 2015

House regional manager

Recommend

CEO approval

Business Outlook

Pros

This company is on the cutting edge. It's just a matter of time until other company's within this industry will be looking hard at how this business has gotten to the top of its game. I've been with SVM about 4 years and I am impressed at the great changes that have been made. Every day we are coming up with great ideas and implementing those ideas to make the lives of our seniors more peaceful and fulfilling. We give "1440" service (a great experience every minute of every hour everyday). I would suggest that if you don't like to be challenged everyday to push yourself and your fellow workers to be the absolute best you can possibly be, then this company is probably not your best choice. If you want to be on the leading edge of senior services and have the energy to go all out then this may be just the right fit.

Cons

It won't let me "submit" this review until I put at least 5 words in the "cons" section so here goes. As far as I am concerned the pros out weigh the cons, by a lot!

Independence Village Response

10y

Thank you! We are really dedicated to changing how services are provided to seniors and passionate about excelling at it! We couldn't agree more that we all push ourselves to be the best we can be every minute of every day! We really appreciate your feedback and encouragement! Together we will make a difference by having courage and enjoying it!

Explore other reviews about Independence Village

5.0

Jun 11, 2026

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Love the residents! Staff is great to work with.

Cons

Sometimes not enough hours in the day

Independence Village Response

Hello, Thank you for sharing your experience. It's wonderful to hear that the relationships you've built with residents and coworkers have made your time here so meaningful. Thank you for taking the time to leave a review and share your thoughts. We understand that the pace of work can vary from day to day, and we appreciate you taking a moment to share your thoughts. Your feedback and encouragement are valued.

5.0

Jun 11, 2026

Lead receptionist

Recommend

CEO approval

Business Outlook

Pros

I love my job, the hours are great, my boss Kyla and Kelli are the best to work for. Residents are polite at times

Cons

not much to be concerned about. the residents and phones calls can be a little changeling at times., but all works out.

Independence Village Response

Hello, Thanks for sharing your thoughts. It’s great to hear you’re enjoying your role and feel positive about the people you work with, including leadership and residents. We understand there can be moments when things feel a bit stretched, especially with competing demands throughout the day, and we appreciate your patience and effort in those times! We’re glad to hear overall things are going well, and we appreciate you taking the time to leave a review!

See reviews by: Helpful|Rating|Date|All

Jobs at Independence Village

Life Enrichment Assistant

Personal Care Director - Senior Living

Independence Village reviews FAQs

Independence Village reviews Independence Village House Regional Manager reviews Independence Village review

Independence Village

Great place to work and grow - House Regional Manager Independence Village Employee Review

Explore other reviews about Independence Village

Jobs at Independence Village

Independence Village reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Independence Village reviews FAQs

Jobs at Independence Village