Does Independent Bank (MI) pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Bank (MI) employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independent Bank (MI). This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Independent Bank (MI)?

87% of Independent Bank (MI) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Bank (MI) 3.8 out of 5 for work life balance, 4.5 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Independent Bank (MI)?

Bank Teller (12) , Teller (9) , Assistant Vice President (4) , Client Service Associate (4) , Customer Service Associate (4) , Assistant Manager (3) , Client Service Specialist (3) , Customer Service Representative (3) , Manager (3) , Assistant Bank Manager (2) , Commercial Credit Analyst (2) , Loan Processor (2) , Part Time Teller (2)

What are the pros of working at Independent Bank (MI) according to real employee reviews?

"Good work life balance" ((in 7 reviews)); "Great culture, very realistic when it comes to sales." ((in 5 reviews)); "Great staff" ((in 4 reviews)); "The coworkers were amazing." ((in 3 reviews)); "Everyone was super friendly and even had an Amazing manager named Amy!" ((in 3 reviews))

What are the cons of working at Independent Bank (MI) according to real employee reviews?

"Pay is low, expected to absorb job responsibilities of employees who leave" ((in 9 reviews)); "Poor management" ((in 8 reviews)); "Continuous Training Emphasis on product sales" ((in 3 reviews))

What are the top reviewed Independent Bank (MI) locations?

Grand Rapids , Ionia , Lansing , Saginaw , Bay City , Troy , Auburn , Detroit , Caro , Ann Arbor , Battle Creek , University Center , Cedar Springs , Okemos , Mount Pleasant , Suttons Bay , Traverse City , McKinney

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Independent Bank (MI)

Independent Bank (MI) reviews

Great Place to Work - Customer Service Expert Independent Bank (MI) Employee Review

4.0

Oct 10, 2023

Customer service expert

Recommend

CEO approval

Business Outlook

Pros

You can move up quickly and get raises at each new level. There is also a sense of being a small town business even though it is spread across the state.

Cons

If there is management in a set position, it can be hard to move further than where you cap out in the "career path" without moving locations.

Explore other reviews about Independent Bank (MI)

5.0

Nov 25, 2025

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

In depth training, great benefits and flexibility

Cons

Controlling higher management, safety risks

4.0

May 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Community volunteer involvement Working hours are great

Cons

Minimal advancement opportunities for mid-level management.

See reviews by: Helpful|Rating|Date|All

Jobs at Independent Bank (MI)

Part Time Floating Client Service Associate (Bank Teller/Personal Banker)

Full Time Floating Client Service Associate (Bank Teller/Personal Banker)

Full Time Client Service Associate

Independent Bank (MI) reviews FAQs

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Independent Bank (MI)

Great Place to Work - Customer Service Expert Independent Bank (MI) Employee Review

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