4.0
Feb 26, 2026
Current employee
Buffalo, NY
Recommend
CEO approval
Business Outlook
Pros
-Supportive management and supervisors, comprehensive training period and managers and team members are always available to answer questions and provide assistance –Good PTO and flexibility with time off requests –Work from home after training –Helpful team environment and coworkers
Cons
–Some calls can be stressful and draining –Must adhere to daily schedule and metrics and be open to constructive feedback on calls