Eh, it’s not for everyone - Customer Service Representative (CSR) Independent Health Employee Review

3.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Generous PTO and during busy months you can work quite a lot of overtime but that’s if you don’t mind an overflow of phone calls for hours on end. Work from home due to COVID.

Cons

Management isn’t really there when you need them and when an issue is brought up that you’d like to be kept private there’s a 99% chance the whole chain of supervisors knows as they’re all friends outside of work. Lack of assistance when needed.

Explore other reviews about Independent Health

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work life balance, good people to work with

Cons

Changes in the management otherwise good

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great health insurance and benefits, good culture

Cons

Unstable, understaffed, leadership does not care about you

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