Stay away - Medicare Customer Service Representative Independent Health Employee Review

1.0
Apr 12, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros unless u like being micromanaged and and recorded on every call while making garbage money

Cons

The managment at williamsville location is bizarre. I have never met people like this. Getting off on broken promises. Your told if you pass all 5 tests in training you will graduate get a raise and work from home opportunity. This is a lie, you work hard and are under appreciated. No one in QA is kind or trust worthy they look to get you dinged on your work and fired. Managment and QA whisper behind your back, Why would you trust these people with your health. Do not sign up for health insurance through independent health it's organized by disgusting people.

Explore other reviews about Independent Health

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work life balance, good people to work with

Cons

Changes in the management otherwise good

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great health insurance and benefits, good culture

Cons

Unstable, understaffed, leadership does not care about you

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