Pros
- Great pay, not the best in the industry, but definitely not the worst. - Bonuses are nice - Campaigns are interesting - Some people are great to work with - Paid training is great - Supervisors can be helpful
Cons
- Too formal of a dress code for what you're doing, especially because no one but co-workers and supervisors see you. - The pay is definitely not enough to balance out the emotional and psychological stress you deal with from the people that you call. - The bonuses are nice when you manage them. You seemingly have to bend over backwards in order to maintain top performance, though. - At first you think you'll be doing only one section, and for the most time you are. But sometimes Volunteer Recruitment doesn't have enough calls so you find yourself doing tech calls, sales calls, handling Time Warner Cable, Political, etc. And depending on te section, you really are hounding people for money - all the time. Those whom you call constantly say I'm on the DNC and so forth and really don't want to talk to anyone and yet Infocision programs into the dialer so that means these people are sometimes getting called at least 3 times a day and getting any money out of them -- no matter what the cause, is similar to pulling teeth without any anaesthetic. It's painful for the both of you and if you don't walk away at the end of every day with a headache - you can rest assured that you at least sponged some money from people that really couldn't afford it for campaigns that really should be helping them sometimes or for campaigns for faith healer frauds that live in great big mansions while their cultlike fellowship dies around them, or worse, you're raising money for political reps from the disabled - 'limited income' people that make probably under $1,ooo a month that those reps don't care to represent. - Rules are strict and often based on favoritism - several fellow communicators can talk trash to those whom they are calling or who call in and yet if you do the same, you'll be penalized. Sometimes you are put through 'counseling' but then for less severe offenses, you can be fired at the drop of a hat. - And all forbid if you are terminated because then you will be gossiped about by every supervisor that can when a new possible job calls to check on previous employers. SEVERAL former employees I have spoken with have admitted that it took them months to be able to find work after Infocision until they learned, as I did just why that was. We finally get that one possible employer that is honest about how brutal Infocision is with their 'reviews', actually coming close to the illegal level of 'blacklisting' by sharing more than just wage, position, the length of employment, and the reason for termination. They take it to the next step of spilling the beans about the little reports on performance, behavior, call quality, and even personal opinion of you and often have been known to exaggerate circumstance as well as fabricate some things from thin air, then lastly they will state their opinion quite openly on whether they think the person who called them should hire you or not.