Pros
The only pro, is that 2 of my fellow training classmates were very nice.
Cons
The interviewer lied to me on multiple issues. Training is extremely long, and confusing. All yo do is read powerpoints. You'll get 5 different answers to your questions. You have to work Holidays, including Thanksgiving, Christmas day, and Easter! They claim to be a Christian company, but they're not. They're all about the money. The interviewer even said "even if an old woman tells you her husband just died, you need to ask 3 times for money, because we don't know if her husband left her money or how much is in her bank account.". I was shocked! You are forced to lie and say your an employee of one of their clients, or a member of one of their client's organziations. There's so much lying going on during their calls, its ridiculous! There's no sick days, your vacation and paid time off is a joke, its all earned in hours not days. You have to ask people who tell you they have hospital bills "do you have $10,000 of them?". They throw you onto the phones with no experience to harass people! The trainer throws everything at you the first day of training, and treats you like an idiot. I truly believe that the new employees are smarter then the trainers and managers. You have to ask to use the bathroom, and can only use it 2 times a day, and you can't begone more then 5 minutes total, or you'll be fired, or loose some of your paycheck. They literally time you, with a timer on the screen, I'm not joking! Take your talent elsewhere, unless you like being treatedlike an idiot, and harassing others for money.