Silicon Slopes Up-and-Coming - Anonymous employee InfoTrax Employee Review

4.0
Aug 26, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The collaborative work environment helps you feel comfortable taking on big responsibilities and tasks because you know there is a team of experts surrounding you. InfoTrax has a good balance of veteran employees that have been around forever, and the up-and-coming talent to continue the tradition of producing the latest and greatest software solutions. The benefits like PTO, paid home internet, paid cell phone, paid BYOD demonstrate the management's commitment to making it a career position. InfoTrax has a great history and you definitely feel confident the business is not only going to stay around, but significant growth opportunity is right around the corner.

Cons

The workload can be significant at times, including late hours and early mornings. Working in the Direct Sales industry and especially with IT means the development is very custom so scope expectations / definitions can be somewhat difficult to manage. Interestingly, there is a subset of incredible, multi-talented, and just all around all-star employees countered by another small subset of some of the least interested and engaged staff. That can create some tension when you have one group that is ultra committed and another group that seems very laissez-faire.

Explore other reviews about InfoTrax

5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Focused on making clients happy. Creating a communicative manager to employee environment. Keeping up with current tech trends.

Cons

Went through a "restructuring phase" but outlook is promising.

3.0
Oct 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Almost everybody who works there is very kind and easy to work with. They have decent benefits, and a nice office space. Middle management is actually stellar, I felt I had a leader who respected and listened to me but when it came to something above them, or in a different area, things often stalled or went nowhere.

Cons

The Executive leadership team, and VP team seem to be at odds of where their product needs to go in order to support the industry, While most decisions only come at the end of heated discussions and unwillingness to change or accept how the industry operates. This causes major strain on the employees expected to carry out the work and communicate with customers. This leads to poor morale, and constant feelings of failure. This often get's used as reasoning when the company experiences reductions of force, as customers don't want to stay partnered with a company that can't support their needs or feel that everything is a fight to get complete.

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