Bizarre! - Anonymous employee InfoTrax Employee Review

2.0
Sep 15, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits – healthcare, messages, free lunch Friday, stocked fridge.

Cons

Nepotistic and proud of it – at least they embrace it and don't try to hide it. Friends, family, and neighbors put forth minimal effort - they weren't interested in challenging work or advancement opportunities – they were interested in doing as little as possible to enjoy the benefits of working for a friend with little to no oversight. There was zero career track potential, sure I got promoted with a title that gave me more responsibilities, but conversations about pay were nixed fairly quickly. In fact, there's a weird trust issue, management seemed suspicious of effort and of people going the extra mile. If you're the type that can sit back, fade into the woodwork, have zero passion for the work you do, and are ok milking a company without feeling a twinge of guilt for not giving your job your all - you'll get great benefits, free food on Fridays, and a message every once in a while by a strange (but very nice) lady. Not a bad deal if you want to be paid for being just OK at something.

Explore other reviews about InfoTrax

5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Focused on making clients happy. Creating a communicative manager to employee environment. Keeping up with current tech trends.

Cons

Went through a "restructuring phase" but outlook is promising.

3.0
Oct 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Almost everybody who works there is very kind and easy to work with. They have decent benefits, and a nice office space. Middle management is actually stellar, I felt I had a leader who respected and listened to me but when it came to something above them, or in a different area, things often stalled or went nowhere.

Cons

The Executive leadership team, and VP team seem to be at odds of where their product needs to go in order to support the industry, While most decisions only come at the end of heated discussions and unwillingness to change or accept how the industry operates. This causes major strain on the employees expected to carry out the work and communicate with customers. This leads to poor morale, and constant feelings of failure. This often get's used as reasoning when the company experiences reductions of force, as customers don't want to stay partnered with a company that can't support their needs or feel that everything is a fight to get complete.

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