Amazing place to work - Anonymous employee InfoTrax Employee Review

5.0
May 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stellar culture, Great benefits, a real unlimited PTO policy. Every day at InfoTrax brings new challenges and opportunities to learn and grow. They are focused on using data to make decisions across the board. Teamwork in all things is critical to InfoTrax including the creation of KPIs. The KPIs being used were created by the people doing the work not management. InfoTrax values their team members. Management recognizes hard work. InfoTrax has made massive strides in improving their technology.

Cons

It’s often difficult to keep up with all the work. InfoTrax has come a long way in 18 months and still has work to do. Work life balance is sometimes off but that may be on me. I've been told several times "silence your notifications" by management.

Explore other reviews about InfoTrax

5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Focused on making clients happy. Creating a communicative manager to employee environment. Keeping up with current tech trends.

Cons

Went through a "restructuring phase" but outlook is promising.

3.0
Oct 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Almost everybody who works there is very kind and easy to work with. They have decent benefits, and a nice office space. Middle management is actually stellar, I felt I had a leader who respected and listened to me but when it came to something above them, or in a different area, things often stalled or went nowhere.

Cons

The Executive leadership team, and VP team seem to be at odds of where their product needs to go in order to support the industry, While most decisions only come at the end of heated discussions and unwillingness to change or accept how the industry operates. This causes major strain on the employees expected to carry out the work and communicate with customers. This leads to poor morale, and constant feelings of failure. This often get's used as reasoning when the company experiences reductions of force, as customers don't want to stay partnered with a company that can't support their needs or feel that everything is a fight to get complete.

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