Great benefits, bad careere improvement - Customer Support Infobip Employee Review

4.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits are the highlights when working here

Cons

Bar career advancement opportunites. Not much focus is placed on what you know and contribute

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Infobip Response
8mo
Thank you for your feedback and for acknowledging the value of our benefits package. As for career advancement opportunities, this year we have launched the Internal Career Mobility program aimed to support and guide internal career development and growth of all employees. We encourage you to take notice of this initiativce and speak to your line manager or dedicated POP for any support. Thank you for being part of Infobip!

Explore other reviews about Infobip

5.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
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Infobip Response
9mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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