Infobip Cairo Office - Customer Success Manager Infobip Employee Review

4.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

work environment is very good and we are expanding in Egypt Market will learn a lot about the customer handling and technical skills. will have access Udemy Online courses and another training which is good to develop in yourself. team members support you usually in handling the customers issue in a perfect way

Cons

standardize more the process flow the Cairo office is not big like HQ, but it is not big issue

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Infobip Response
5y
Hi! Thank you for your review! We are proud for being a fast growing and fast expanding company with a diverse and dynamic culture and we are doing the best we can to continuously improve overall processes. Keep on doing a great job! #Biplife

Explore other reviews about Infobip

5.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
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Infobip Response
10mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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