Good pay/benefits, Leadership not so good - Sales Infobip Employee Review

2.0
Mar 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay and Benefits are great. All bank holidays are off.

Cons

Going from OpenMarket to Infobip in the US, the customer centric approach has gone away. Infobip has a more global approach that everything is transactional and the industry, people, and solutions are very commoditized. Leadership is very fear based and they don't listen to employees.

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Infobip Response
4y
Thank you for the review. Infobip strives to be a transparent organization that communicates openly with its employees. If you have further questions or suggestions, we encourage you to reach out to your Team Lead or People Operations team to discuss further.

Explore other reviews about Infobip

5.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
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Infobip Response
9mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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