An amazing opportunity - Customer Support Technician Infobip Employee Review

5.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Infobip provides really good employment and career development opportunities.

Cons

It would be good to receive feedback as well to notice the improvement opportunities.

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Infobip Response
2y
Thank you for sharing your experience with us! Regarding receiving personal feedback and comments on improvement opportunities, in Infobip we try to nurture a culture of continuous feedback through regular check-ins with your Line Manager, but also through a formal performance review process called Infobip People Cycle. In Infobip we are dedicated to ensure a human-centered approach in promoting, evaluating, and improving employee performance. Our goal is to create a positive environment where people can perform to their best abilities and produce the highest quality work. Within our thriving culture, we foster a forward-looking growth mindset by emphasizing in-the-moment, constructive, frequent feedback. This helps identify potential improvement points and to recognize areas of excellence. ​

Explore other reviews about Infobip

5.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
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Infobip Response
10mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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