HQ driven company - Customer Success Manager Infobip Employee Review

3.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility Favorable HR policies Competitive joining salary

Cons

Too much control from the HQ Lack of cross department collaboration

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Infobip Response
1y
Thank you for taking the time to share your feedback and opinion! Despite our HQ being in Croatia, we believe that empowering our local teams and leadership is crucial because it allows us to be more responsive to the unique needs of each market, fostering innovation and agility. By enabling local decision-making and leadership, we ensure that we stay connected to our diverse customer base and can swiftly adapt to changes. Collaboration is the foundation of our success and a key culture principle we continuously aim to strengthen and improve. We wish you the best of luck and continued success in your future endeavors.

Explore other reviews about Infobip

5.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
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Infobip Response
10mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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