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      Informatica

      Engaged Employer

      Informatica reviews

      Great Opportunity for Prolonged Success - Customer Success Manager Informatica Employee Review

      5.0
      Jan 18, 2016
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible potential; there's a lot to look forward to. The solution is head and shoulders above any competitor's so there's no reason not to succeed. Great culture with solid management.

      Cons

      In certain aspects, there is a lack of interest in customer sastification. While we avoid high churn, there could be a better investment in resources to avoid negative feedback.

      avatar
      Informatica Response
      10y
      Thank you for taking the time to share your thoughts about Informatica. We are committed to customer satisfaction, so if you have any specific ideas as to how we could improve, please be sure to share them. Informatica received top marks in Customer Loyalty in the DI Customer Satisfaction from TNS for 10 years in a row (2006-2015), but we never want to "rest on our laurels." Thanks again for your comments and best wishes for your continued success.

      Explore other reviews about Informatica

      4.0
      Jun 10, 2026
      Sr. product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture. Leadership cares about growth.

      Cons

      Products outdated. No strategy to speak of.

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