Great company, poor recognition - Technical Support Specialist I Ingram Micro Employee Review

4.0
Apr 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits, upbeat atmosphere, learning opportunities, good starting pay. The overall attitude is toward helping, learning and growth.

Cons

The tech support mentality is anyone off the street can replace any current employee and as a result advancement is difficult and pay can be stagnant until threatening to leave.

Explore other reviews about Ingram Micro

5.0
Oct 28, 2025
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very supportive work environment to grow

Cons

very team dependent with workload lots of offshore

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

A structured early onboarding process. Super friendly people. Internal teams seem to be very tight but also open and accepting of newbies.

Cons

Onboarding process is high level and may not reflect specific job responsibilities. Bridge to BU (second level onboarding could be more structured)

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