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      Inova

      Engaged Employer

      Inova reviews

      Low compensation for high-stress workload - Enterprise Service Desk Analyst Inova Employee Review

      3.0
      Oct 18, 2023
      Enterprise service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work opportunity, although management is now hinting at taking this away rather than deal with specific bad apples.

      Cons

      Compensation was low in relation to workload, education was irrelevant for offer and only prior experience is considered for negotiation. Constant workload and stress. Lunch of only 30 minutes and two 15 minute breaks. Expected support to an organization with a dizzying amount of devices, applications, and users. Support documentation is scattered and difficult to find. Work environment is call-center oriented rather than IT focused, with a high amount of unnecessary documentation and metrics focused on call times rather than support.

      avatar
      Inova Response
      2y
      Thank you for your feedback regarding the remote work opportunity. We are committed to providing a work environment that aligns with our team's needs and ensures a productive and efficient experience. We acknowledge your concerns about compensation and workload and will actively work towards addressing these issues to ensure fair compensation for the skills and effort required. Your insights are greatly appreciated as we strive for continuous improvement.

      Explore other reviews about Inova

      5.0
      Jul 9, 2026
      Newborn hearing screener
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good atmosphere and community all around

      Cons

      Parking is a minor issue

      3.0
      Jul 12, 2026
      Registered nurse, bsn
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working full-time include a steady income, Benefits like paid leave and health insurance, and greater career advancement opportunities.

      Cons

      RN's are overworked and underpaid, It is include a lack of flexibility, potential for burnout, and challenges in maintaining work-life balance. It often can involve long shifts, exposure to pathogens, and the emotional demands of the job. This position requires someone who is able to multitask, give and take constructive criticism, and be quick, both mentally and physically.

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