Great place to work - Patient Financial Services Inova Employee Review

5.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Bonuses available in self pay department

Cons

Call time limits don’t allow you to accurately and efficiently care for patient or callers needs

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Inova Response
1y
Thank you for your review. We understand your concerns about call time. Our goal is to provide the best care possible and our ongoing hiring efforts focus on building a strong team that can deliver excellent patient care while maintaining a sustainable workload.

Explore other reviews about Inova

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good atmosphere and community all around

Cons

Parking is a minor issue

4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Safe care, safe ratios, good coworkers, some good managers

Cons

Pay and benefits aren't competitive even though they claim to market adjust. Like other hospital systems the upper management doesn't really care about employee satisfaction and policies for staff are getting worse, incentives for working short shifts have declined significantly. I notice micromanaging. I feel but manager and supervisors are good, but more and more power is taken from them it seems.

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