Doesn’t value long-term staff - Patient Access Representative 2 Inova Employee Review

3.0
Feb 1, 2025
Recommend
CEO approval
Business Outlook

Pros

They provide quality services to their patients

Cons

In my role, I feel like I’m just patient not given time on each call to really pay attention to their needs.

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Inova Response
1y
Thank you for your feedback. We're proud to provide quality care to our patients and appreciate your dedication to our mission. We understand the importance of giving each patient the attention they deserve and are always looking for ways to improve support for our team. Your insights on engagement and internal recruitment are valuable, and we’ll continue working to enhance these areas. We encourage you to reach out to an HR representative with questions or for support and to participate in our culture survey to share any additional feedback. Your input is valuable, and we hope you continue to grow your career with us.

Explore other reviews about Inova

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good atmosphere and community all around

Cons

Parking is a minor issue

4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Safe care, safe ratios, good coworkers, some good managers

Cons

Pay and benefits aren't competitive even though they claim to market adjust. Like other hospital systems the upper management doesn't really care about employee satisfaction and policies for staff are getting worse, incentives for working short shifts have declined significantly. I notice micromanaging. I feel but manager and supervisors are good, but more and more power is taken from them it seems.

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