Pros
Improvements in some work processes
Cons
Improvements in processes exceedingly slow due to several factors, some of which include outdated apps/equipment, having to justify literally every minute in spite of working on required issues beyond reviewing records; incompetence still exists in middle and upper management. In response to the statement re: salary - that depends on your geographical location and expectations of what you feel is your worth as a professional nurse with related experience both clinical and administrative. Which explains why a large, if not a majority percentage of reviewers reside in southern states where salaries are not competitive and never have been. Residents of those states tend to have no basis of comparison if they are only familiar with what the pay scale in their region, but does not speak nor relate to national levels in other states/areas. Those of us who have worked elsewhere recognize what constitutes competitive pay with recognition of professional standards and knowledge. A statement referencing a great salary does not speak for many who beg to differ.