Good place to Start off - Sr Service Desk Agent Insight Employee Review

4.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Its a large company so all their systems work pretty well, and all my experiences with management have been good

Cons

I do wish the pay was better and Aetna isn't the greatest healthcare

Explore other reviews about Insight

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and growth oppurtunities

Cons

No such cons that I experienced.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

Cons

Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

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