Spiraling Out of Control - Senior Technician Insight Employee Review

1.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- getting to stay remote if you were hired as a remote employee - great coworkers - potentially better treatment higher up the ladder - used to be a much better company, but has spiraled completely out of control in the past few years

Cons

- poor treatment of the entire services department - excessive layoffs - greatly favors overseas hiring, and will hire overseas after laying off thousands of US workers at a time - poor salary, worse raises - no upward mobility - bad and disorganized management - excessive lying and sneaky, borderline illegal behavior from higher management - will bend over backwards to satisfy clients, even if it means enabling client abuse - constant restructuring, often times laying off entire departments and then placing those same responsibilities on lower-level workers (getting people to work for free, essentially)

Explore other reviews about Insight

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a lot of benefits.

Cons

None that i can think of

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

Cons

Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

2
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