Disappointing. - Payroll Specialist Insperity Employee Review

2.0
Sep 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The paid time off is decent.

Cons

There's lots of turnover with payroll specialists. The company promotes payroll specialists from the lower teams to the higher teams before having someone fully trained and ready to backfill on the lower teams. This causes a lot and of stressed and overworked team members. Mangers and supervisors don't think about the cause and effect of this. They just give the lower team members more and more work. And they wonder why so many payroll specialists leave and want to leave. Meanwhile, sales and other departments just keep onboarding new clients. Take note, there are not enough payroll specialists to effectively support all of these new clients. Let alone all of the ones we currently have. Payroll specialists will end up having a book of 90+ clients! Read that again 90+! That is a lot when you have to answer constant calls, constant emails, and complete non stop reports and requests. This job had made me miss the prior industry I worked in which wasn't a fun one. The company recently transitioned to Sale Force which is a joke and time consuming for all employees. The transition was horrible and still a mess. It is difficult to get a pay increase. The don't have annual pay increases unless you move up to a different level of your title or to a different title/department. Pay is not good. Especially for the constant work and BS you have to put up with. Be prepared for lots of overtime. I wouldn't think twice about taking my talent and expertise elsewhere if the opportunity arises.

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Insperity Response
2y
We appreciate you sharing you thoughts. Though it’s hard to receive negative feedback, we want to know what works and what doesn’t. Feel free to reach out to us at corporaterecruiting@insperity.com so that we may discuss your concerns in more detail.

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5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Amazing work culture Great work-life balance

Cons

Could pay higher than they are currently paying me

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Insperity Response
5mo
We’re thankful for your role at Insperity and glad to have your voice.
1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Can't think of any other.

Cons

Poor pay, the lowest paying company in the PEO industry. District Managers are awful, the ones I had. Regional Manager is less than supportive and more interested in micromangement. In my office, there is lack of support from District Manager and Regional Manager. I have witnessed first hand in a few areas District managers going on ride alongs, helping BPAs target businesses. It's an HR company that preaches work culture, but does not practice what it preaches. Turnover is higher than they like to admit, due to the nature of the job and appalling pay structure. Wear and tear of personal vehicle- you're not reimbursed mileage, or given vehicle allowance. You get an Amex card with less than $400 monthly, that is meant to cover gas (even with the current has prices), oil change, lunches, networking events. The amount itself is a joke, usually you run out of funds after the first week or 2 of each month and you're formed to use your own funds. Regional manager blamed entire team for people that got laid off, afterwards threatened people's jobs. When investors wanted more money, there were massive layoffs. Some staff were promised roles within the company, but of course they didn't keep their end of the bargain. I was given the most useless RM and DM. When I was hired, my district manager told a few lies and tricked me into accepting the position.

2
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Insperity Response
1mo
We highly value the opinions of our employees, and we appreciate your review. Please feel free to email us at contact@insperity.com to discuss your concerns in more detail. Your feedback is integral to our continuous improvement efforts, and we are here to address any issues you may have.
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