Great people doing big things - Operations Manager Instacart Employee Review

5.0
Apr 9, 2016
Recommend
CEO approval
Business Outlook

Pros

- Opportunities to shape the company in multiple ways - The impact of giving thousands of individuals and families their time back each day - Daily interactions with shoppers, giving them opportunities and working alongside them to make it a great experience - Really smart, fun, engaged people that will drop everything to help you out

Cons

- Despite the size, it's a startup, you've got to love the chaos - Still can do better in allowing the remote offices to share in much of the benefits noted above

Explore other reviews about Instacart

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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