Will scam you and ignore the problem after you bring it up to them - Anonymous employee Instacart Employee Review

1.0
Jun 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Its pretty flexible if hours are available -Can cancel a shift 24hrs in advance

Cons

-If your friend signs up when it says $2000, and it drops to $1000 while they work (like 20hrs into the 40hrs), you won't get the $2000. Misleading and dishonest. -Had an issue with the referral bonus and I guess they don't like criticism because they just ignored the problem and basically took away the ability for me to have a referral bonus at all anymore. (everyone in the store has the ability to get $1000, mine is $25). So basically they're children and threw a tantrum cause we called them out so we get $25 if we refer a friend unlike other shoppers would get $1000. We know this cause everyone else has $1000 and we the two people who were in the middle of this both only have $25. -You're timed for orders and often it's not enough time and it makes you do a worst job just because you want to make the time. So you're doing a good job if you're going fast not if you're getting the right items for the customer. -There are almost never any hours to pick up or even given out -The app is trash Beyond disappointed with instacart, they lied about the referral bonus and when was brought it up to them they just ignored us and tried to make us go away.

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5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and the ability to work when I need to. It can be useful as side income, especially if you need something that fits around school, job searching, or other responsibilities.

Cons

Pay can be inconsistent, and it often depends heavily on order availability, tips, distance, and customer demand. Some days are worth it, while other days do not feel worth the time, gas, or wear on the car.

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