1.0
Jun 5, 2018
Anonymous employee
Current employee, less than 1 year
Austin, TX
Recommend
CEO approval
Business Outlook
Pros
I like that you're able to choose your own hours and be completely independent without supervision.
Cons
If you're late even one time, they limit your hours to almost nothing and make it impossible to get any hours. They give you a reliability incident and you have to work 30 hours to remove it. But how can you work 30 hours if they don't let you work at all? Their shopper support are useless unless it's about the customer. Basically, instacart does not care about the shoppers or drivers. Most of the time you won't receive any tips and instacart does not care, as long as they get paid. I've tried to communicate my problems multiple times with them, but they refused to listen or do anything. You're better off working with shipt.